If you purchased a ticket to one of our events and need to "UPGRADE" it for a higher-priced admission ticket of a different type, follow the instructions below -
**We can’t downgrade tickets to lower values. Please purchase your new ticket and contact customer service, and they can refund the old, higher-priced ticket.**
1. Go to your Leap order confirmation in your email
2. Make sure to claim your ticket if you haven't already
3. Under your ticket product type, click the button "Upgrade Your Products"
4. On the drop-down menu, select the Product to either "UPGRADE" with (products of the same price) or upgrade to (pay the price difference).
5. Make sure all the requested information is filled out correctly and push the "Submit Upgrade" order button.
5. You will receive a new confirmation email from Leap with your new ticket order.
***If you see the error message below, then the Products that you can upgrade to are either not on sale yet or have already sold out.
Tampa Bay Comic Convention 2025 is August 1-3, 2025, at The Tampa Bay Convention Center
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